IT Support Services

In today’s modern business environment keeping up to date is essential. Haxtree offers a range of IT support services that can help you do just that; as well as save you time and money. Our IT support services will help you achieve your business goals faster, better and cheaper. Haxtree offers IT support that is tailored specifically to your needs. Our support can expand your services and maximize your returns on IT investment. We integrate with your IT teams and work seamlessly to provide 24x7x365 support to your IT applications, tools and infrastructure.

Our team:

  • Offers expert support in areas from network planning to server configuration for small and large business networks.
  • Provides quality solutions, services and IT support for SME’s.
  • Is an IT support and services company specializing in building and maintaining Information Technology infrastructures.

Why Haxtree IT Service?

Domain Knowledge: We have accumulated deep domain knowledge in diverse IT infrastructure components including hardware, network, applications, etc.

Human Resources: More than 700+ IT employees working for various industries on a wide range of technologies.

Flexibility: We provide flexible and customized solutions to satisfy a wide range of customer needs.

Customer Satisfaction: We believe that end-users are more than just users, they are customers as well. This core value is reflected in the service our agents provide, and has helped our clients increase their customer satisfaction (CSAT) scores.

Quality: Continuous quality improvement.

IT Support services offered by Haxtree :

  • Server Management
  • System Backup & Restore
  • Emergency Support
  • Network Troubleshooting
  • Remote Installation
WHY CHOOSE US

The Advantages of Working with Haxtree for Web Development

We don't just build websites – we craft solutions that transform your business. Here's what sets us apart:

Competitive Rates

Our rates are highly competitive, ensuring that you receive excellent value for your money. With us, you can be confident that you are getting the best possible rates without compromising on quality.

Quality

We take pride in delivering exceptional results. Our CMMI level 3 appraisal and membership in the Agile Alliance demonstrate our commitment to strong processes and quality control. This ensures you get a polished, high-quality product every single time.

In-House Expertise

Our 1,000+ designers, developers, and project managers are all directly employed by us and work in our own offices across the US, UK, India, and globally. This ensures seamless collaboration and control over your project.

Security & Confidentiality

Unlike many offshore companies, security is our top priority. Your data and intellectual property remain completely confidential, and all source code rights belong to you, always.

On-Time Delivery

We use cutting-edge project management tools and agile development practices to keep your project on track. This means you'll get high-quality products delivered exactly when you expect them.

Flexible Engagement Models

We understand that your needs can change. That's why we offer flexible engagement options. Choose the model that works best for you now, and switch seamlessly if your needs evolve. We're committed to building a long-term, reliable partnership with you.

HIRE AS PER YOUR REQUIREMENT

Get Our Assistance for Your Business Needs

At Haxtree, we provide flexible options for accessing our developers' time, allowing you to choose the duration and frequency of their availability based on your specific requirements.

Bucket hours

When you buy bucket hours, you purchase a set number of hours upfront.

  • Your purchased bucket hours remain valid for 6 months, during this time frame, you can utilize our services until your hours are exhausted or until the 6-month period expires.
  • For example, if you invest in 40 bucket hours and use 10 hours within the first month, you will have a remaining 30 hours to utilize over the next 5 months.
  • In this case, the developer will work for other projects simultaneously as you have opted for bucket hours and not dedicated hiring.

It's a convenient and efficient way to manage your developer needs on your schedule.

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Dedicated/Regular Hiring

In dedicated hiring, the number of hours are not fixed like the bucket hours but instead, you are reserving the developer exclusively for your project.

  • The developer will work only on your project for a set amount of time.
  • You can choose to hire the developer for a week or a month, depending on what your project needs.
  • This means our developer will focus exclusively on meeting the needs of your project, without any distractions from other commitments.

Whether you need help for a short time or a longer period, our dedicated hiring option ensures your project gets the attention it deserves.

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